Run don’t walk away from this rip off operation. We purchased a tub on a Saturday and returned on Sunday am to cancel it based upon the horrible reviews we found online. I was greeted by my salesman who informed me I could not cancel and if I did there was a 100...Read more
Stairs back-ordered so long I ended up building a deck in order to use the spa. Company says cost of stairs included in total price, but that is not true and I provided them proof that I paid an additional $200. Purchased spa 08/2017, company never sent stairs or...Read more
Was told a 5 star product ,Not, was told heated air, not, was told good price, high price poor product. Don't get sucked in by sale people that are about making money an not you. Please compare with other tubs the quality of bearfoot tubs is poor to say the least. Look...Read more
- Optional seating
I didn't like
- Sales people lie caught them
Barefoot Spas - No Customer Service
Tub showed up did not work. Salesman told us someone would be out within 24hrs if ever an issue. Can’t even get a hold of anyone. Every phone number you call goes straight to voicemail. Have not heard back from anyone. Luckily electrician could fix it. Yet to hear back from company. Seems like we got scammed.
Barefoot Spas - Never got to use it been 3 weeks
Bought a new pr5 at trade show our unit was broke on delivery. They sent repair company out it’s been another week still nothing. Who wants to pay over $5k for something that u look at everyday and it never worked from day one. Never heard back from customer service either. Buyers beware!
Right after we filled our hot tub and heated it up, we got to enjoy it for 3 days before it started to smell. It got so cloudy that you couldn't see your feet. We added the chemicals it said to, closed it for 2 days. When we opened it, the smell was gone, but still...Read more
Attended a show in Harrisonburg VA on 02/25/2018. After Purhchasing a PL8 for just over $9100, I went home and researched the company. Finding countless reviews of poor customer service and shady business practices, I called the salesman the same day and told him I...Read more
You will lose your shirt. I cannot believe I literally flushed $9000 down the toilet in an instant. NoOne ever said, all sales final. Then we saw it on our ticket after transaction. When we learned it would not fit, they refused to communicate. Acted like they were...Read more
The shows are staffed by Spa Blowout Reps, which is a sister company of Barefoot Spas that travels the country and sells Barefoot Spas only, at weekend shows. I also used to work there and during the time that it was discovered that several tubs were believed to have...Read more
Worked for this company for several years and the first few were awesome and so was the company’s service and response. But the public needs to know, in the past year since I have since moved on, and still am informed by people still there, that they owe salespeople...Read more
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